How we use your personal details
At Pestalozzi International, we rely on the generosity and support of private individuals like you to carry out our vital work to offer child-centred education to disadvantaged children in the Global South. We want to be transparent about why we need the personal details we request when you support us and how we will use them.
 

When we will get in touch
When you give us your personal details – for example, when you make a donation, sign up to receive our Newsletter, support our online campaigns, or register for an event – you may receive follow up information from us directly relevant to this activity, including how your support is helping Pestalozzi International.

If you have provided us with consent to use your details for marketing purposes, then we may also contact you about our work, fundraising activities and appeals, and other ways to support us. We may also send you marketing letters where we think you do not object. We provide you with easy ways to stop our marketing, and you can opt out at any time.

If you tell us you are interested in volunteering we will contact you.

You, our supporters, really are the life-blood of the Charity. We always act on your instructions, and we aim to put you in control of your relationship with us. Our aim is to communicate with you in a way that makes you want to stay involved with us as you see the value and impact of your support.

We will not share your data with other organisations for marketing purposes
Please be assured that you will not receive offers from other companies or organisations as a result of giving your details to us.

We may need to share limited information with our service providers who help us to prepare and send you our communications or process your donations and other responses. However, we do not allow these organisations to use your data for their own purposes and take care to ensure that they keep your data secure, and delete it when it is no longer needed.

How to stop or change how we communicate with you
If at any time you wish to stop or change how we communicate with you, or update the information we hold, please get in touch using one of the following options:

• Write to: Pestalozzi International, F8, Worth Corner Business Centre, Turners Hill Road, Crawley, RH10 7SL

• Email: merger@pestalozzi.international

• Call: +44 (0)1293 307847

You can opt out of our marketing emails by clicking on the unsubscribe link at the bottom of our messages.

What details we ask for and why
We may collect and store the following types of personal data, depending on how you interact with us:

1. Personal information: Your name, title, postal address, phone number, and email address.

2. Donation and order information: Details of any donations or orders made, including payment and delivery information, Gift Aid declarations, and records of previous donations and orders.

3. Other involvement with us: Details of any event attendance, campaigning, volunteering, and other interactions with us.

4. Your consent and preferences: Details of what you are happy to receive from us.

5. Website usage: Data collected via cookies and similar technologies when you visit our website, to improve your online experience.​

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We process your personal data based on our legitimate interests to operate the charity and manage our relationship with you, including sending you information you have requested. We also process data to fulfil legal obligations, such as Gift Aid claims and regulatory reporting.

Marketing communications will only be sent by email with your explicit consent.

We regularly review the information we hold to ensure it is accurate, up to date, and compliant with data protection regulations. We may occasionally use information sources that are in the public domain to verify your details, such as your postal address. 

Your details are held securely, and we will retain your personal data only for as long as it is necessary for the purposes outlined above. This may vary depending on the type of data and your relationship with us.

Your data and social media
We may use your email address and phone number to match to your account on Facebook or other social media sites in order to show you content while you are using these services. We will only do this where you have opted in to our marketing emails or phone calls, and your personal data is kept secure at all times. We may also use your email address and phone number to link to Facebook or other social media sites in order to identify other users of these sites whom we believe would be interested in Pestalozzi International Foundation, and we may then show them our content.

Cookies
Pestalozzi International also uses cookies. Cookies are small text files on your device (computer, smart phone etc.). They are made by your web browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s server. They improve your experience of using a website, for example, by remembering your preference settings and by measuring your use of a website to ensure that it meets your needs. Cookies can also be used to show you relevant content on social media services such as Facebook – these are known as ‘retargeting’ or ‘advertising’ cookies.